THE CCG SOLUTION
We know how to solve the problem.
The CCG Solution approaches liability avoidance in three ways:
- Analyze your business to find the practices and policies from
which the most serious problems are likely to arise
- Train your executives and managers in the skills required to
avoid these problems
- Implement workable business practices that keep the solution
in place and working, long after we’ve gone.
And underlying everything we do is our understanding of the importance
of maintaining business as usual – our cure is not worse than
your disease.
Legal Audits
CCG provides client-specific “legal
audits” – we find the most likely breeding grounds
for employment-related problems, so we can most effectively direct
our
services to where they are needed the most.
To do this, we use checklists geared toward the key characteristics
of our client’s business. In almost all instances, we review
the client’s history of HR issues, its conformity with federal
overtime requirements, its sexual harassment complaint investigation
procedures, how it handles ADA and FMLA compliance, its e-mail use
and retention policies, its record-keeping and documentation procedures,
its hiring, promotion, discipline and termination practices, among
many other concerns. We then move toward the specifics of the particular
client; some may require affirmative action plan review, others may
require MBE/WBE analysis, and so on.
Training
Once we have identified the most likely
problem areas, we customize an efficient management training package
geared toward those areas. Many of our training programs can be
provided in CD ROM and/or web-based formats for companies which prefer
to
train their managers and executives through those means.
The training can range from a three hour “lunch and learn” overview
of key issues, to an intensive management workshop (see the “Services” section
of this website for more details). We tailor our approach to the
level and responsibilities of those being trained, and we know how
to hold interest and increase information retention.
Our training programs are invaluable for another reason as well:
the United States Supreme Court has virtually mandated the type of
training we provide. The fact that a company has expended the effort
to implement professional training provides a valuable defense to
an employee lawsuit, and the failure to properly train managers can
lead to increased damage awards, including punitive damages.
Policy, Procedure and Form Development and Implementation
We
do not just train, and leave. Rather, we help our clients institutionalize
what we have taught them into their everyday business activities.
We do this by providing our clients with business-friendly policies,
procedures, forms and “cheat sheets,” in a variety of
formats (from hard copy to electronic, depending on the client’s
needs and preferences). These materials help to limit the extent
to which executives and managers improvise their decisions in legally-sensitive
areas. We foresee the foreseeable problems, take out the guesswork,
and create workable “when this happens, do this” solutions
that either stop the problems before they start, or limit their intensity.
Our approach to each client is unique and customized. We invite your specific
inquiries.
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